Managed IT Services

Overview

JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.

Why JaMaxwell

  • SBA-certified Woman-Owned Small Business (WOSB)
  • Primary NAICS: 541513 (Computer Systems Design Services)
  • Security-cleared staff with active federal engagements
  • Headquartered in Fairfax, VA, 20 miles from the Pentagon

Technologies

ServiceNowNagiosDatadogAnsiblePuppet