Overview
JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.
Federal Civilian Agencies IT Environment
Federal civilian agencies including GSA, OPM, DOE, DOT, EPA, and SBA operate thousands of IT systems supporting government operations from procurement to personnel management to environmental monitoring. Shared priorities across civilian agencies include implementing OMB M-22-09 zero trust requirements, migrating to FedRAMP-authorized cloud services, modernizing legacy mainframe systems, and meeting FISMA continuous monitoring requirements under CISA CDM.
Why JaMaxwell
- SBA-certified Woman-Owned Small Business (WOSB)
- Primary NAICS: 541513 (Computer Systems Design Services)
- Security-cleared staff with active federal engagements
- Headquartered in Fairfax, VA, 20 miles from the Pentagon
- Experience supporting Federal Civilian Agencies mission systems