Overview
JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.
Department of Defense IT Environment
DoD operates over 15,000 networks, manages 7 million devices, and processes classified and unclassified data across combatant commands, service branches, and defense agencies. IT modernization priorities include JADC2 (Joint All-Domain Command and Control), cloud migration to milCloud and commercial cloud offerings under JWCC, and implementing the DoD Zero Trust Reference Architecture. All systems must comply with DISA STIGs, CMMC 2.0, and DoD IL4/IL5 requirements.
Why JaMaxwell
- SBA-certified Woman-Owned Small Business (WOSB)
- Primary NAICS: 541513 (Computer Systems Design Services)
- Security-cleared staff with active federal engagements
- Headquartered in Fairfax, VA, 20 miles from the Pentagon
- Experience supporting Department of Defense mission systems