Overview
JaMaxwell provides 24/7 infrastructure management for federal systems with defined SLAs for uptime, response time, and resolution time. Services include patch management, backup and disaster recovery, network monitoring, performance optimization, and incident response. Our NOC operates under ITIL-aligned processes with ticketing, escalation, and change management workflows.
Department of Veterans Affairs IT Environment
VA operates one of the largest integrated healthcare systems in the country, serving over 9 million enrolled veterans through 1,298 facilities. The department runs VistA (Veterans Health Information Systems and Technology Architecture), is migrating to the Oracle Health EHR platform, and manages benefits processing systems that handle over 6 million claims annually. IT modernization priorities include EHR modernization, telehealth expansion, benefits automation, and cybersecurity improvements under the VA Cybersecurity Strategy.
Why JaMaxwell
- SBA-certified Woman-Owned Small Business (WOSB)
- Primary NAICS: 541513 (Computer Systems Design Services)
- Security-cleared staff with active federal engagements
- Headquartered in Fairfax, VA, 20 miles from the Pentagon
- Experience supporting Department of Veterans Affairs mission systems